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Why experiential marketing matters today?

Why experiential marketing matters today?


Experiential marketing is a concept that has been gaining traction in recent years and for good reason. In today's market, simply having a good product or service is no longer enough to capture the attention of consumers.


With so many options available, people are looking for brands that can offer them something more - an experience that they can remember and cherish.

Do you know? - "74% of consumers are more likely to purchase after participating in experiential marketing events” – MarTech

So, What exactly is Experiential Marketing?


At its core, it's all about creating a memorable experience for your customers that goes beyond just a simple transaction. This can take many forms, from hosting events and pop-ups to creating interactive installations and offering personalized services.


1. One of the key benefits of experiential marketing is that it allows brands to connect with their audience on a deeper level. By offering an experience that resonates with consumers, you can build trust and loyalty in a way that traditional advertising simply can't.


This is especially important in today's world, where people are bombarded with ads daily and are becoming increasingly immune to their messages.


2. Another advantage of experiential marketing is that it allows you to create content that can be shared across social media channels.


By creating an experience that people want to talk about and share with their friends, you can extend your reach far beyond those who attended the event or interacted with the installation in person.


This can help to build brand awareness and attract new customers who may not have otherwise heard of your company or business.


3. It can also help to drive sales. By creating an experience that is so memorable and unique, you can increase the likelihood that customers will return to your brand again and again.


“Customer experience has become crucial to any brand’s success. According to the CX report, 85% of US residents claimed that customer experience could make a small company win their business over a large company” – Convince & Convert

4. Additionally, by offering personalized services or products during the experience, you can create upsell opportunities that might not have existed otherwise.

Remember - “The new kind of customer journey calls for deeper engagement with each and every customer. But no one team can make that happen alone, which is why these top-performing companies are creating new solutions with sales and service together” – Salesforce

In conclusion, experiential marketing matters today because it allows brands to connect with their audience in a way that is both memorable and meaningful.


By creating experiences that go beyond the traditional transactional relationship, you can build trust, and loyalty, and ultimately drive sales. So, if you haven't already embraced experiential marketing, now is the time to start.


Here's related information that you may also find helpful – How to Ask for Customer Feedback? [6 Tips to Master].


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